Return Policy

Return Policy

At Shoplix, customer satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, we are here to help. Please read our return policy below for detailed information on how to return your items.

1. Returns

You have 30 calendar days from the date you receive your item to return it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original payment method. The time it takes for the refund to reflect on your account may vary depending on your card issuer's policies.

3. Shipping

You will be responsible for paying for your own shipping costs when returning an item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Non-Returnable Items

Certain items cannot be returned, such as perishable goods, custom products, and digital downloads. If your item falls under this category, it will be clearly indicated on the product page.

5. Contact Us

If you have any questions about how to return your item or about our return policy, please contact us at sales@shoplix.online.